Article
Overview
Ensuring Smooth Automated Warehouse Implementation
Implementing warehouse automation is a complex process that demands precision, planning, and expertise. At Hatmill, we specialise in guiding businesses through every stage of implementation, ensuring projects are delivered on time, within budget, and with minimal disruption. Our structured approach covers project management, system integration, testing, and go-live support, tailored to both greenfield and brownfield environments.
We act as trusted partners, managing multiple workstreams and coordinating across WMS and ERP systems to ensure seamless integration. Our team prepares and oversees testing phases, resolves issues quickly, and supports acceptance processes. During go-live, we implement phased ramp-up strategies to maintain operational stability while addressing challenges proactively.
Post-launch, we focus on optimisation, analysing performance and identifying opportunities for improvement to maximise ROI. With Hatmill’s expertise, businesses can confidently embrace automation, reduce risk, and unlock long-term efficiency gains.
Warehouse Automation Implementation Process
Warehouse automation implementation is more than installing technology – it’s about transforming operations. Hatmill provides a comprehensive service that ensures every step is managed effectively. From initial planning to full operational readiness, we deliver structured processes that reduce complexity and risk.
Our project management team acts as MF/1 Engineers, leading warehouse builds or operational changes for greenfield and brownfield sites. We coordinate across multiple workstreams, including build and construction, system integration, and operational management, ensuring all elements align seamlessly.
Testing is critical to success. We manage test preparation and execution, oversee issue resolution, and support acceptance processes to guarantee system reliability. When it’s time to go live, we implement phased ramp-up strategies, ensuring smooth transitions and rapid problem-solving.
Finally, our optimisation phase focuses on continuous improvement, helping clients maximise performance and ROI. With Hatmill, warehouse automation implementation becomes a structured journey towards operational excellence.
Implementation Process
Project Management
Hatmill takes full ownership of your warehouse automation implementation, acting as the MF/1 Engineer to ensure every detail is managed effectively. Whether it’s a greenfield build or a brownfield operational change, our team leads the entire process – from planning and design through to execution. We coordinate stakeholders, manage timelines, and mitigate risks, ensuring your project is delivered on time and within budget. By combining technical expertise with hands-on leadership, we provide confidence and clarity throughout the implementation journey.

Implementation Process
Client-Side Support
Successful automation requires seamless coordination across multiple workstreams. Hatmill provides programme and project management support that spans all critical areas, including:
- WMS Integration – Aligning warehouse management systems with automation technology.
- Material Handling Equipment (MHE) – Ensuring hardware and software integration.
- IT & System Interfacing – Managing connectivity between WMS, ERP, and automation systems.
- Progress Tracking & Reporting – Delivering transparent updates and actionable insights.
- Operational Readiness – Preparing teams and processes for go-live. Our structured approach ensures every workstream is aligned, reducing complexity and driving efficiency.

Implementation Process
Testing Preparation & Execution
Testing is a vital stage in automation implementation. Hatmill plans and manages all testing phases, from initial preparation to final acceptance. We oversee execution, monitor results, and resolve issues quickly to keep projects on track. Acting as project managers or MF/1 Engineers, we ensure test scripts are robust, environments are ready, and acceptance criteria are met. Our proactive approach minimises risk and guarantees system reliability before go-live.

Implementation Process
Go-Live & Ramp-Up
Transitioning to live operation is a critical milestone. Hatmill supports a structured go-live process, implementing phased ramp-up strategies to maintain stability and minimise disruption. We provide on-site and remote support, troubleshoot issues in real time, and ensure operational continuity. Our goal is to deliver a smooth, controlled transition that sets the foundation for long-term success.

Implementation Process
Optimisation Phase
Implementation doesn’t end at go-live. Hatmill continues to support clients through the optimisation and hypercare phase, analysing system performance, identifying improvement opportunities, and driving enhancements that maximise ROI. This ongoing support ensures your automation investment delivers sustained efficiency and resilience.

“Hatmill operational support has been utilised on specific projects over the last 2 years and has included warehouse layout review and stock management systems and process guidance. It’s always useful to have an expert independent view on best practice.”
– Jo Richardson, Finance Director, Hugh Rice Group
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Can you help if we already have a project manager?
Absolutely. We can work alongside your existing project manager to provide specialist expertise in warehouse automation. Our team can take on technical leadership roles, manage specific workstreams, or act as MF/1 Engineers to ensure seamless integration and delivery. We adapt to your structure and fill any gaps to keep the project on track.
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How do you plan for unexpected issues during go-live?
We build contingency planning into every go-live strategy. This includes phased ramp-up, risk assessments, and predefined escalation processes. Our team remains on-site or available remotely to resolve issues quickly, ensuring minimal disruption and maintaining operational continuity throughout the transition.
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What is an MF/1 Engineer and how do you fulfil that role?
An MF/1 Engineer acts as the client-side technical lead, bridging the gap between automation suppliers and your business. At Hatmill, we take on this role to manage design reviews, oversee installation, coordinate testing, and ensure compliance with specifications. This gives you confidence that every technical detail is handled correctly.
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Can you integrate with our existing WMS or ERP systems?
Yes. We have extensive experience integrating warehouse automation with existing WMS and ERP platforms. Our team manages system interfacing, data flows, and testing to ensure smooth connectivity and reliable performance. We work closely with your IT teams and suppliers to deliver a fully integrated solution.
Our services
Explore more warehouse automation services from Hatmill
Warehouse Automation
Warehouse automation has the potential to deliver significant improvements to your warehouse operations. By streamlining processes and reducing manual labour, automation enhances efficiency and accuracy, ultimately boosting productivity and reducing costs.
Warehouse Automation Design
With the help of our warehousing experts, you can be confident that your warehouse automation design is built to support your business’s unique needs and future growth.
Warehouse Automation Optimisation
With our warehousing consultants on board, optimising your warehouse automation system is guaranteed to be a smooth and efficient process. We’ll ensure your automation solution is perfectly tailored to support your business’s unique needs and future growth plans.
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