Sectors we work in

Creating flexible, reliable retail supply chains

Retailers face increasing supply chain and logistics challenges due to complex global dynamics and rapidly evolving consumer expectations. Meeting demand now requires managing a growing product range while adapting to new and flexible delivery methods.

Many retailers are still developing their networks to accommodate eCommerce growth, which is projected to account for 25% of total retail sales by 2027. As a result, warehouses are turning to automation to support increased throughput, often requiring additional space and resources. At the same time, global uncertainty and tighter margins mean minimising operational expenditure is a priority, with a greater focus on productivity improvements that require minimal capital investment.

Customer expectations continue to drive supply chain efficiency. Studies show that 25% of shoppers abandon their carts if delivery is too slow, making a streamlined warehouse and transport operation crucial for competitiveness. In physical stores, stock availability is equally vital – 30-40% of customers may switch brands or retailers if an item is out of stock.

Striking the right balance between cost control and availability requires accurate forecasting to maximise stock efficiency while optimising working capital. At Hatmill, we help retailers achieve this by implementing data-driven demand planning, optimising warehouse operations, and enhancing logistics networks to improve efficiency, reduce costs, and ensure products reach customers seamlessly – whether online or in-store.