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Matt Knight

I have over fifteen years’ experience as a Transformation Programme Manager across a range of sectors and environments including financial services, insurance, industrial technology, customer contact centres and healthcare.

I specialise in designing and leading complex transformational change programmes; orchestrating a wide range of skillsets, expertise and personalities to deliver enduring benefits to my clients.

I have over fifteen years’ experience as a Transformation Programme Manager across a range of sectors and environments including financial services, insurance, industrial technology, customer contact centres and healthcare. I specialise in designing and leading complex transformational change programmes; orchestrating a wide range of skillsets, expertise and personalities to deliver enduring benefits to my clients.

Career highlights to date are:

  • Helped found a financial services start-up aimed at providing UK SME’s with better access to available business finance.
  • Managed numerous large scale software implementations for leading finance brokerages
  • Implemented a Global HR Leadership programme for a major aerospace, power systems and defence company
  • Helped a UK warranty provider increase business value by £200m by transforming Contact Centre operations to FCA regulatory standards
  • Drove a reduction in patient treatment cost, and improved clinical outcomes leading the delivery of a web-based treatment search and booking engine for a major international healthcare provider

I look forward to working with the accomplished team of Hatmill consultants in delivering high quality projects and building long term relationships with clients.

By improving their demand forecast, we helped one client save £3m in agency staffing costs (that’s an 18% reduction).
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